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Shipping & Returns

Unless we’re out of stock on a product, orders are usually shipped within 2-3 business days from the day they are received. All shipments are sent via First Class or Priority Mail, arriving 2-3 business days from the shipping date. Please call us and place your order by phone if you need have your order expedited. We can be reached at 304-876-2365.

Retail Shipping charges are based on your order total. Shipping fees are listed here for orders sent to the continental US (add an additional $10 for orders shipped to Alaska or Hawaii):

$6 for orders up to $19.99
$7 for orders up to $20-29.99
$8 for orders $30-39.99
$8.50 for orders $40-49.99
$9 for orders $50-74.99
FREE SHIPPING for orders $75 or more

**Please contact us for information on Wholesale Shipping fees.

RETURNS
Please contact us if you would like to return your online purchase. Each order we ship out is carefully custom packed from start to finish, so returns are subject to a 15% restocking fee. We will only accept pre-approved returns.

Not sure what scent to choose? Browse our pre-picked assortments!

Pick Your Scents!

Testimonials

Delightful

I just received my order & can’t express in words how happy I am! I have been using potpourri (sometimes even trying to make my own) and essential oils for years & these are outstanding. Wonderful fragrance & beautiful too – hits both senses in the best ways possible. I… Read more “Delightful”

Deborah Stitt

Just Perfect!

I ordered four packets of potpourri and I am delighted with each one. I have a small crystal dish of the blue lilac on my dresser and the scent evokes childhood memories of New England. My daughter in law has Mama’s Sweet Vanilla in an antique bowl in her kitchen.… Read more “Just Perfect!”

Christine VanDyne

The only place I’ll order, from now on!

Dear Herb Lady, This is my first order, and will most definitely not be my last! You ticked every box on my list. Scent, color, packaging and ease of website use!! I am very thankful to be able to customize my entire order, and I know my sisters will enjoy… Read more “The only place I’ll order, from now on!”

Tiffany Troher

FC

I actually feel guilty that it’s taken me so many years of loving this potpourri to post a testimonial. I literally can’t imagine a better product. I put it in the steamer pots on my wood stove, and the aromas are so lovely and welcoming. Helps me get through winter.… Read more “FC”

Fredda Ceike

To The Herb Lady…

To The Herb Lady, Just wanted you to know how much I love your products. I ordered extra Wooly Bully because I have an infestation of moths and I know it will at least chase them away if not kill them (I hope). It’s done so well in the past.… Read more “To The Herb Lady…”

I have been purchasing potpourri

I have been purchasing potpourri and oils from you since the mid 1980’s at the Sugar Loaf Craft Festival and the one at Harpers Ferrry. The quality is so divine, I would never purchase any where else. Thank you for being in business so long.

Paula Herber

KS

Over 20 yrs. ago, my sister (living in VA) gave me (living in CA) a Meow Wow! catnip bag. My cats STILL use/fight over it (not even refreshed!) & I just ordered 2 new ones. They’ll be so excited! If your info wasn’t printed on the linen bag, I never… Read more “KS”

KS - Tega Cay, SC 7/21/19

MZ

Received my first order from you. Your potpourri is fantastic. I operate a small candle and soap business out of my home and wanted to add potpourri to my product line. I found you through a Google search for “Potpourri Supplies”, and I’m glad I did. I’ve been attempting to… Read more “MZ”

MZ Johnstown, PA 3/19/19

VB

Just wanted to let you know how pleased I am with the potpourri, it is one of the VERY best scents ever!! My family loves the Mountain River.

VB - Sharon, Vermont 1/25/19

CH

Hi, Just wanted to say thanks for the very quick shipment. I am so crazy about this lilac scent and I forgot how much I missed it. Your products are so superior to anything else on the market and I am sorry I tried the other brand, it was really… Read more “CH”

C.H. Stow, Ohio 12/11/18

Melinda

I just received my MAMA’S SWEET VANILLA potpourri and it smells wonderful! I just wish I had ordered a bigger bag. I will be ordering again. Thank you.

Melinda, 6/28/18

Shirley

Just wanted to thank you, I received my order today, that was really fast!! I appreciated the rush and the product is just amazing, I have been looking for this for a long time..so glad to do business with you and look forward to the future.

Shirley, 6/16/18

Mandy

Hiya, Happy to say that the order arrived – utterly stellar…Will be back to reorder. Many, many thanks…simply heavenly… Huzzah for your products!

Mandy, 6/14/18

Amy

I just wanted to let you know I received my order and everything, from packaging to the potpourri itself, was just beautiful. I am a first time customer and am really pleased that I found you on-line. Thank you!

Amy W., 4/14/18

Alice

Thanks for the quick shipment of the ‘meow wow’ catnip – I bought it so the cats would investigate the new cat tree and to refill existing bags. The cats are busy with it now and I thank you!

Alice K. 4/11/18

Lori

Thank you for such prompt service. I love the scents, it was so hard to choose. I can’t wait to share them with my family. We used to visit the store in Harpers Ferry so very long ago, and I was thrilled to find you again. I loved the smell… Read more “Lori”

Lori C. 3/15/18

Nancy

I am in Europe planning a brief home visit in a week. I will buy your big bag of Wooly Bully, and just want the plain little linen bags to fill over here. They do not air condition in Belgium and the humidity is a problem. My family loves this… Read more “Nancy”

Nancy F., 2/2/18

Suzanne

We received the huge box yesterday and my mother spent today smelling each of them!! Thanks so much !! Even the Post Office smelled Delicious!! ?? Have a great holiday season, Melissa!

Suzanne, Dennis & Mother Marian 10/27/17

Sharon

Melissa, Oh my goodness! I received my reorder today and couldn’t believe the many different bags and scents! I can never use all of this so being a salesperson, I’m keeping a couple that I just can’t part with and giving a couple to some of my friends, who are… Read more “Sharon”

Sharon M, 10/18/17

Kimberly

I received my order today! Beautifully packaged, arrived quickly and I am AMAZED! I wish my house LOOKED as beautiful as it smells! I absolutely LOVE Gentleman’s Blend and have it in my livingroom. Lavender wood in the downstairs bedroom smells DIVINE, I simply cannot say enough about SLEEP other… Read more “Kimberly”

Kimberly, Bristol, NY 7/20/17

MS

Thank you for sending my order out so fast! The postman didn’t want to deliver it because it smelled so good!

MS, Mertztown PA 7/3/17

Jane C

Hi Melissa, I received the lovely potpourri and refresher. Thank you for sending so promptly. It is very nice and will make lovely sachets.

Jane C. 5/27/17

Judi

I must say, I put the Wooly Bully into my linen closet (where I’m actually keeping yarn) yesterday, and the entire back of the house smells just heavenly. I’m beyond happy with it, and will probably be exploring your other mixes in the future.

Judi 3/7/17

Connie

Dear Herb Lady, I just opened my potpourri. Thank you Thank you Thank you. I have been looking for a product like this for months. I love it. Not only does it smell great, but it looks beautiful. So pleased. I will recommend this product to many people.

Connie (Schaumburg, IL, 10/20/16)

Pat

Oh my, the sachet bags I received are gorgeous! I am so excited to fill them and give as gifts! Sincerely,

Pat 11/16

Carol

“I received my package a few days ago and i can’t tell you how happy i am with my purchase!!! for some reason, it’s really hard to find potpourri anywhere, let alone one that has a nice fragrance. i went to google and tried my chances with your company. after… Read more “Carol”

Carol C, Poughkeepsie, NY October, 2016

Linda

“Thanks once again for your help for my daughter’s bridal shower last June. People still tell me how nice the Lavender sachets were that we had as favors. I kept a couple for myself and they still carry the scent. It really was so helpful and kept the stress to… Read more “Linda”

Linda C, January 8, 2016

Nanci

“Oh my! I received the package this afternoon and I can’t tell you how much I love it! The smell is heavenly! (Morning rose) I believe I’m hooked, no other potpourri on the market compares. I will be ordering in the future for sure. Thank you, I am so glad… Read more “Nanci”

Nanci 4/4/2015

Carol

“I just received the blue lilac potpourri and oil. I love it!!!!! Can not tell you how this takes me back to my childhood. Your oil and potpourri are exceptional and I am so happy I tried them. I will be back for more.”

Carol, Ohio 6/18/2015

Carissa

“Thank you for the beautiful potpourri! It just arrived yesterday, and our office already smells amazing! I don’t know if I can pick a favorite from the 4 varieties we ordered, each is so unique and full of fragrance that doesn’t overwhelm but just is so pleasant. Thanks! We will… Read more “Carissa”

Carissa from Eden Prairie, MN 9/30/2014

Kelley

Hello, It’s late and I should be getting to bed, but I just unpacked my delivery and had to e-mail you straight away. Smell is such an amazing sense, isn’t it? I’m so beside myself with joy my eyes are tearing (and I was the only one dry-eyed in the… Read more “Kelley”

Kelley (Tempe, Arizona, 9/16/2014)

Betty

“Dear Herb Lady, I am writing to thank you for the wonderful quality and variety of potpourri that you carry. Each time I open another package, the fragrances are wonderful. I now have a total of 8 different fragrances and am pleased with each of them. The contents are fresh, fragrant… Read more “Betty”

Betty from Pasadena, California 8/12/2014

Donna G. Henrico

“Dear Herb Lady, In June I ordered about 10 of your very lovely potpourris of Forest Path and Lavender scents. I went to a Retreat where I gave away the 10 I bought from you to women I knew that lived far away, some even in other countries. Everyone I… Read more “Donna G. Henrico”

Donna G. Henrico, VA July, 2014

Vicki

“Just wanted to thank you for expediting my order. It arrived Tues just as you said, and it smells wonderful! Pretty pretty colors & mix of textures too. I will recommend you to anyone I know looking for potpourri made the right way. Thanks again!”

Vicki, web customer, September 2013

CK

“Just wanted to say thank you for getting the potpourri here so fast. It smelled simply amazing – the Apple Pie is a perfect mood setter for this chilly weather that is coming. I really love it and I will definitely be ordering again in the future – I even told… Read more “CK”

CK

AJB

“Several years ago, I purchased one of your Wooly Bully drawstring sachets (I believe it was at an annual Scottish Games in Fair Hill, Maryland) and fell in love with it. I recently found it amongst my clothes, still doing a great job, and I remembered that I had wanted… Read more “AJB”

AJB

MW

“Thank you — the order arrived in snowy Vermont today. The cats knew what was in the carton — they remembered the catnip from their lives in Maryland. And it was so wonderful to smell the pot pourri from the Herb Lady — took me back to attending the Sugarloaf… Read more “MW”

MW

TPM

“…I received my shipment yesterday and am thrilled to have my “Joy of Life” back by our bed linens. I love it so much I use it as a personal fragrance about once a week as well.”

TPM

See All Testimonials